Search Local
Search Local does not require an account. Location permission is optional. If you choose an area or press “Use my location”, your location is sent securely to calculate approximate distances to approved listings. The application stores only a broad demand area, service category, radius and timestamp for planning the directory.
- Raw search IP addresses are not stored in the Search Local application database.
- Exact search coordinates are not stored in demand analytics or shown to providers.
- Provider service-area coordinates are rounded before storage and are not publicly displayed.
- Search results do not reveal your identity to listed providers.
Nexus Shield
Nexus Shield accepts one public HTTPS URL after you confirm authorisation. The check is passive: it does not crawl, exploit, brute-force, test passwords or access private systems. Results are returned to your browser and are not saved as a customer record.
Accounts, listings and enquiries
If you sign in to manage a provider listing, we use the account identity needed to protect that listing. Public business contact details are shown only after you choose to publish them and pass review. If you submit an enquiry, the details you provide are used by IT Nexus to respond and manage that request.
Business workspaces and customer links
Business records are private to the owner and explicitly invited colleagues. Editors manage ordinary records; accountants and owners can post financial corrections. The owner controls company settings and can require approval before issuing documents. Viewers can read and export records; technicians see assigned delivery only. The owner can remove access. Personal vault files remain private to the signed-in account. Team invitations match the invited sign-in email and expire after seven days.
If a business creates a customer link, anyone given that link can view the specified document and, for quotes or completed work, enter a named confirmation. Links expire within seven days and can be revoked. Payment corrections retain original entries and reasons. Exports can be restored as new private copies into an empty workspace; customer links and staff access are not restored. Names and confirmation times are saved in the business records and activity log; this does not independently verify identity. Do not forward a link beyond its intended recipient. Downloaded documents and exports leave Nexus access controls; their recipients are responsible for handling their copies.
Invited pilot testers
For invited testers, IT Nexus records invitation delivery status and first workspace access. Testers can separately opt in to share their current personal-workspace record counts, last-active time, successful PDF response counts, and technical response categories with the site owner. Customer names, document contents, financial amounts, IP addresses, and error message text are not included in pilot metrics. Turning usage sharing off removes daily technical counters and hides workspace counts. Daily technical counters leave the dashboard after 30 days and are removed on the next metrics activity; invitation and activation records remain for managing the pilot. You can request removal at info@itnexus.co.za. Other businesses cannot view pilot metrics.
IP addresses and hosting logs
Like every website, the IT Nexus hosting edge can receive an IP address and technical request details so it can route traffic, protect the service and investigate abuse. We do not use a raw search IP as a provider profile or search-demand record. Hosting infrastructure may have its own short-lived security logs; those retention rules belong to the hosting provider and are separate from our application database.
Sharing and external services
We do not sell search history or location demand data. If you choose Call, WhatsApp, email or another external contact action, your browser then interacts with that service under its own privacy policy. IT Nexus does not control what those services collect.
Your choices and requests
- Choose a typed area instead of browser location.
- Decline or later revoke browser location permission in your browser settings.
- Ask us to access, correct or remove a provider listing or enquiry.
- Report a privacy concern or request clarification at info@itnexus.co.za.
Important: This is a plain-language pilot notice, not a legal opinion or a promise of certification. We are keeping the product POPIA-conscious, limiting collection and adding retention controls as the platform grows. Organisations with specific legal or regulatory requirements should obtain independent advice.